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Why we exist

Getting private or specialist care should not feel like a second job. Too often it does, for four reasons.

Long waits

Public waiting times are at record highs, pushing more people towards private care and putting extra pressure on consultants and clinics.

Unclear costs

Treatment options, prices, insurance cover and timelines are hard to compare, which adds stress and delays decisions.

Disconnected systems

Records, referrals and follow-ups are spread across different providers, so tests get duplicated and things fall through the gaps.

No one in your corner

Many patients feel they have no one to advocate for them or keep their care joined up from start to finish.

How we work

Public and private healthcare are both under pressure. Patients and clinicians feel it every day.

Meet our founder

Carl Murray

Founder & CEO, Patient Solutions

I founded Patient Solutions because no one should have to navigate the healthcare system alone. Since working with Manx Care in 2022, I’ve seen just how overwhelming and fragmented the patient journey can be, especially for people already in pain, frightened, or unsure where to turn.

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My poppa was in pain, repeatedly seeking help, but was turned away by clinicians. There was no clear diagnosis, no escalation, no urgency. I wasn’t there for most of it, I only got back at the very end. By the time pancreatic cancer was finally identified, it was too late. He was never given the chance to fight.

And that’s what stayed with me.

Not just the loss, but how unclear, fragmented, and difficult the system is to navigate when it matters most.

Since then, I’ve seen the same pattern again and again. Friends and patients going through delays, uncertainty, and not knowing where to turn. And it’s not just serious illness, it’s the everyday person living with persistent aches and pains, struggling to get the right answer, not because help isn’t available, but because they don’t know how to resolve it.

The problem isn’t always access to care; it’s access to direction.

So, I built Patient Solutions.

We combine technology, structured care pathways, and human guidance to help people understand their options, access the right specialists, and move forward with clarity and confidence. We simplify decisions, bring transparency to cost, and make sure no one is left guessing what to do next.

Because when people are guided early, they get better outcomes.

This isn’t just a business.

It’s a mission to make sure no one feels lost, unheard, or denied the chance to take control of their health.

Our team

Staff 2

Administration Manager
Bio

Here is a short bio about me, what I do and why I joined.

Carl Murray

Founder & CEO, Patient Solutions
Bio

My poppa was in pain, repeatedly seeking help, but was turned away by clinicians. There was no clear diagnosis, no escalation, no urgency. I wasn’t there for most of it, I only got back at the very end. By the time pancreatic cancer was finally identified, it was too late. He was never given the chance to fight.

And that’s what stayed with me.

Not just the loss, but how unclear, fragmented, and difficult the system is to navigate when it matters most.

Since then, I’ve seen the same pattern again and again. Friends and patients going through delays, uncertainty, and not knowing where to turn. And it’s not just serious illness, it’s the everyday person living with persistent aches and pains, struggling to get the right answer, not because help isn’t available, but because they don’t know how to resolve it.

The problem isn’t always access to care; it’s access to direction.

So, I built Patient Solutions.

We combine technology, structured care pathways, and human guidance to help people understand their options, access the right specialists, and move forward with clarity and confidence. We simplify decisions, bring transparency to cost, and make sure no one is left guessing what to do next.

Because when people are guided early, they get better outcomes.

This isn’t just a business.

It’s a mission to make sure no one feels lost, unheard, or denied the chance to take control of their health.

A smarter, connected healthcare experience

Everything around your appointment, joined up in one place.

One point of contact from first enquiry to follow-up

Clear options, costs and timelines before you commit

Faster access to trusted specialists, on-island or in the UK

Help making the most of your private medical insurance

Travel and logistics arranged only when needed

Make an enquiry

How we work

We take care of the coordination, organisation and support around your care, so you can focus on your health.

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Non-clinical guidance

We help you understand where to go and what to do next. Clinical decisions always stay with your GP or specialist.

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Fast, convenient access

We compare public and private waiting times and match you with the right specialist, with secure digital forms you can complete from home.

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Clear next steps

You always know what happens next, with help arranging follow-up appointments, diagnostic tests and treatment.

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A trusted clinical network

We work with independent specialists across many fields and use feedback from every patient to keep standards high.

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Transparent costs

Clear costs and timelines from the start, with guidance on private medical insurance and self-pay options.

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Built for the Isle of Man

We support on-island and off-island treatment, including travel coordination when you need to be seen in the UK.

Ready to get started?

Send an enquiry and we will put together your free personalised care plan and quote.