Join the Patient Solutions Clinical Network

Patient Solutions Clinical Network

Patient Solutions is a non‑clinical navigation service that helps patients access the right specialist, faster and with better preparation. We coordinate the admin, pathway planning, logistics, communication, insurance guidance and off‑island arrangements, so clinicians can focus purely on delivering clinical care.Our Clinical Network connects independent clinicians with high‑quality, motivated patients who have already been triaged, prepared and supported by our team.

Integrated Expertise and Support

Patient Solutions brings together leading consultants across key specialties to create a seamless private patient journey. Our network integrates clinical expertise with structured pathway coordination, insurance support, and thorough preparation before and after treatment. Every consultant is held to consistent standards of quality, safety and governance, ensuring a reliable and transparent experience for patients.

The network is built to maintain high standards of clinical and information governance, deliver consistent and safe pathways, align coding, billing and insurer requirements, and support measurable improvements in patient outcomes and experience. It also provides a scalable, professional, multi specialty referral ecosystem that strengthens communication between consultants and streamlines each patient's journey.

Digital Onboarding Through Pabau

All consultants complete their onboarding through Pabau, creating a unified digital workflow. This collects essential information such as identity checks, professional registration, GMC details, licences to practise, revalidation status, DBS information, safeguarding records and mandatory training completion. Consultants also outline their clinical scope, including specialties, subspecialties, areas of interest, excluded procedures, CCSD coded procedures, and supporting information like bios and website links.

Indemnity and insurance details are recorded, including malpractice cover, policy limits and dates, as well as any required public or employers' liability cover. Information governance requirements are also captured, such as the consultant's IG lead, privacy policy links, data handling processes and secure transfer preferences. Associated hospitals and clinic locations are mapped, including privileges, session times, accessibility details and diagnostic partners. Patient feedback scores are also stored to ensure consistent monitoring of quality.

Fees, Schedules and Clinical Pathways

Consultants can upload self pay fees and insured tariffs, fully aligned with all major Private Medical Insurers. Specialty specific clinical pathways and preparation packs are included, supporting clear guidance for areas such as Orthopaedics, Cardiology and other key disciplines.

Agreements and Compliance

Consultants complete a Memorandum of Understanding, Service Level Agreement and network contract, ensuring alignment on standards and expectations. The entire onboarding process is guided step by step, with document upload, validation and automated reminders to ensure full compliance and accuracy.

Your expertise amplified

Because your expertise should be accessible. We make it easy for patients to find you, manage referrals, and help you maximize capacity while delivering exceptional care

With Patient Solutions, you can...

Offer faster care

Show patients Public Health and private waiting times side by side

Stay connected

Track their journey and keep communication clear

Build trust

Give patients confidence to make informed choices

Reach the right patients

Connect with people actively seeking your specialty

Streamline your workflow

Fewer delays, better scheduling and clear pathways

Grow your practice

Join a network that values quality and transparency

Increase bookings

Patients see your availability and choose faster treatment

Simplify coordination

Integrated tech for referrals, billing and follow-ups

Enhance reputation

Be part of a trusted platform focused on patient-first care

Join Our Network

Registration process

Consultant Onboarding

Enquire

call Us

Call Us

Step

1

Make an enquiry or choose your solution

Start by making a quick enquiry or selecting Core, Premium or Executive support. No referral needed, just tell us what you need help with.

Step

2

Share your information & schedule a call

Complete our secure online form with your details, symptoms, previous tests and insurance status (if applicable).

From there, you can select an available time using our booking link, or schedule directly with a member of the Patient Solutions team.

These introductory calls last 10–15 minutes and help us gain a true understanding of what you need and how we can best support you.

Step

3

We review and match you

Our non‑clinical team reviews your information and matches you to the right specialty and the fastest available specialist, on‑island or off‑island.

We only work with clinicians who are part of our trusted network, and we provide guarantees based on past patient satisfaction surveys, ensuring you’re matched with specialists who consistently demonstrate strong performance, clear communication, and high‑quality care.

Step

4

Receive your personalised pathway

We provide a clear plan outlining your next steps, including appointments, diagnostics, insurance guidance, and any preparation needed before seeing your specialist.

Your pathway also includes full pricing transparency, clear costs for consultations, tests and treatments, along with any opportunities to reduce costs or compare options so you can make confident, informed decisions.

Enquire

call Us

Call Us

Join Us