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Core Solution

Your first step into private healthcare. Simple, fast support to help you take the first step.

Simple, clear guidance to help you  understand options, costs, and waiting times, ideal for those wanting  direction without full case management.

Our Core Solution is  designed for patients who need straightforward guidance navigating private  healthcare. Whether you're comparing waiting times, unsure where to start, or simply want help choosing the right specialist, we provide clear direction  and quick access to the services you need.

Ideal for:

Patients new to private healthcare, those exploring options, or anyone who wants clarity without committing to full case management.

Includes:

  • Guidance on private vs NHS options
  • Support finding the right specialist
  • Signposting to reputable clinics and services
  • Help understanding costs and expected timelines
  • A simple enquiry process with fast response times

Our Add-ons

Annual Corporate Reporting Pack

A comprehensive non‑clinical report for corporate clients outlining employee utilisation trends, case types, time‑to‑care improvements, and navigation outcomes across the year.
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The report is anonymised and insight-driven, highlighting operational benefits, productivity gains, and recommendations for future optimisation.

No clinical data or interpretation is included - only non‑clinical metrics and administrative insights.

Book a consultation to discuss Annual Corporate Reporting Pack

Book Now

Appointment Escort (Virtual / In‑Person)

A supportive non‑clinical service where a Patient Solutions team member attends an appointment with the patient either virtually (video call) or in person.
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Our role includes administrative support such as logistics, note‑taking, and helping the patient record next steps or action items. We do not participate in clinical decision-making or provide medical advice.

Book a consultation to discuss Appointment Escort (Virtual / In‑Person)

Book Now

Medical Records Collation & Transfer

A full administrative service that gathers, organises, and securely transfers a patient’s medical records to the appropriate healthcare provider or specialist.
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This includes requesting records, structuring them logically, ensuring required permissions are in place, and facilitating secure transmission.

We do not interpret or alter clinical information; our role is purely administrative and organisational.

Book a consultation to discuss Medical Records Collation & Transfer

Book Now

Second Opinion Coordination (Admin)

A non‑clinical service that manages the full administrative process of arranging a second opinion with a clinician from our network or another provider.
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This includes gathering relevant records, forwarding documentation, scheduling the consultation, and ensuring the patient has all necessary information before and after the appointment.

Clinical discussion, interpretation, or advice is provided solely by the clinician delivering the consultation.

Book a consultation to discuss Second Opinion Coordination (Admin)

Book Now

Travel & Off‑Island Logistics

A non‑clinical coordination service that manages all logistics for patients who need to travel off‑island for diagnostics, specialist consultations, or procedures.
Find Out More

This includes scheduling appointments, arranging travel and accommodation, preparing itinerary plans, and communicating with providers to ensure all information is aligned.

Clinical advice is not provided; we coordinate all logistical and administrative elements around the clinical care delivered by external providers.

Book a consultation to discuss Travel & Off‑Island Logistics

Book Now

Our Add-ons

Annual Corporate Reporting Pack

A comprehensive non‑clinical report for corporate clients outlining employee utilisation trends, case types, time‑to‑care improvements, and navigation outcomes across the year.
Find Out More

The report is anonymised and insight-driven, highlighting operational benefits, productivity gains, and recommendations for future optimisation.

No clinical data or interpretation is included - only non‑clinical metrics and administrative insights.

Book a consultation to discuss Annual Corporate Reporting Pack

Book Now

Appointment Escort (Virtual / In‑Person)

A supportive non‑clinical service where a Patient Solutions team member attends an appointment with the patient either virtually (video call) or in person.
Find Out More

Our role includes administrative support such as logistics, note‑taking, and helping the patient record next steps or action items. We do not participate in clinical decision-making or provide medical advice.

Book a consultation to discuss Appointment Escort (Virtual / In‑Person)

Book Now

Medical Records Collation & Transfer

A full administrative service that gathers, organises, and securely transfers a patient’s medical records to the appropriate healthcare provider or specialist.
Find Out More

This includes requesting records, structuring them logically, ensuring required permissions are in place, and facilitating secure transmission.

We do not interpret or alter clinical information; our role is purely administrative and organisational.

Book a consultation to discuss Medical Records Collation & Transfer

Book Now

Second Opinion Coordination (Admin)

A non‑clinical service that manages the full administrative process of arranging a second opinion with a clinician from our network or another provider.
Find Out More

This includes gathering relevant records, forwarding documentation, scheduling the consultation, and ensuring the patient has all necessary information before and after the appointment.

Clinical discussion, interpretation, or advice is provided solely by the clinician delivering the consultation.

Book a consultation to discuss Second Opinion Coordination (Admin)

Book Now

Travel & Off‑Island Logistics

A non‑clinical coordination service that manages all logistics for patients who need to travel off‑island for diagnostics, specialist consultations, or procedures.
Find Out More

This includes scheduling appointments, arranging travel and accommodation, preparing itinerary plans, and communicating with providers to ensure all information is aligned.

Clinical advice is not provided; we coordinate all logistical and administrative elements around the clinical care delivered by external providers.

Book a consultation to discuss Travel & Off‑Island Logistics

Book Now

Our Solutions

Core Solution

Your first step into private healthcare. Simple, fast support to help you take the first step.

Premium Solution

Comprehensive support throughout your journey. Comprehensive case management with personalised support throughout your healthcare journey.

Executive Solution

The highest level of personalised, priority healthcare navigation. Our highest level of personalised healthcare navigation, tailored, proactive, and fully managed.