What to expect
Five simple steps, and you see your personalised plan, estimated costs and timelines before you commit to any paid service.
Make an enquiry
Tell us what you need help with using our enquiry form, by phone or by email, including your symptoms, previous tests, insurance status, timeline and goals.
Free personalised care plan & quote
We use your enquiry to build a recommended pathway, comparing waiting times and availability across our Clinical Network, then send you a care plan and quotation free of charge.
Free assessment call (where required)
If we need to know a little more, we arrange a free 10 to 15 minute call to talk your plan through. Your plan sets out what happens next, such as:
- booking a consultation
- arranging diagnostics
- preparing documents
- providing your insurance details
Choose your level of support
When you are happy with your plan, choose the level of support that suits you:
- Core
- Premium
- Executive
We coordinate your care
Once you accept, we activate your case management and coordinate your pathway, from appointments and diagnostics to insurance authorisations and off-island travel. We stay connected afterwards so you understand outcomes, next steps and any follow-up required.
