A dedicated case manager handles referrals, diagnostics, scheduling and communication, keeping your healthcare pathway organised and stress‑free.
The Premium Solution is built for patients who want a more hands‑on, managed experience from start to finish. Your dedicated case manager coordinates your pathway, keeps you informed, and ensures everything runs smoothly - from referrals to results.
Ideal for:
Individuals wanting proactive support, continuity, and clear communication across every step of their journey.
Includes:
- Everything in Core
- Dedicated case manager
- Coordination of referrals, diagnostics & appointments
- Support collecting medical history and documentation
- Ongoing communication and updates
- Assistance understanding treatment plans and next steps
- Liaison with clinics, specialists, and private hospitals on your behalf
Make an Enquiry
Our Add-ons
Annual Corporate Reporting Pack
The report is anonymised and insight-driven, highlighting operational benefits, productivity gains, and recommendations for future optimisation.
No clinical data or interpretation is included - only non‑clinical metrics and administrative insights.
Book a consultation to discuss Annual Corporate Reporting Pack
Appointment Escort (Virtual / In‑Person)
Our role includes administrative support such as logistics, note‑taking, and helping the patient record next steps or action items. We do not participate in clinical decision-making or provide medical advice.
Book a consultation to discuss Appointment Escort (Virtual / In‑Person)
Medical Records Collation & Transfer
This includes requesting records, structuring them logically, ensuring required permissions are in place, and facilitating secure transmission.
We do not interpret or alter clinical information; our role is purely administrative and organisational.
Book a consultation to discuss Medical Records Collation & Transfer
Second Opinion Coordination (Admin)
This includes gathering relevant records, forwarding documentation, scheduling the consultation, and ensuring the patient has all necessary information before and after the appointment.
Clinical discussion, interpretation, or advice is provided solely by the clinician delivering the consultation.
Book a consultation to discuss Second Opinion Coordination (Admin)
Travel & Off‑Island Logistics
This includes scheduling appointments, arranging travel and accommodation, preparing itinerary plans, and communicating with providers to ensure all information is aligned.
Clinical advice is not provided; we coordinate all logistical and administrative elements around the clinical care delivered by external providers.
Book a consultation to discuss Travel & Off‑Island Logistics
Our Add-ons
Annual Corporate Reporting Pack
The report is anonymised and insight-driven, highlighting operational benefits, productivity gains, and recommendations for future optimisation.
No clinical data or interpretation is included - only non‑clinical metrics and administrative insights.
Book a consultation to discuss Annual Corporate Reporting Pack
Appointment Escort (Virtual / In‑Person)
Our role includes administrative support such as logistics, note‑taking, and helping the patient record next steps or action items. We do not participate in clinical decision-making or provide medical advice.
Book a consultation to discuss Appointment Escort (Virtual / In‑Person)
Medical Records Collation & Transfer
This includes requesting records, structuring them logically, ensuring required permissions are in place, and facilitating secure transmission.
We do not interpret or alter clinical information; our role is purely administrative and organisational.
Book a consultation to discuss Medical Records Collation & Transfer
Second Opinion Coordination (Admin)
This includes gathering relevant records, forwarding documentation, scheduling the consultation, and ensuring the patient has all necessary information before and after the appointment.
Clinical discussion, interpretation, or advice is provided solely by the clinician delivering the consultation.
Book a consultation to discuss Second Opinion Coordination (Admin)
Travel & Off‑Island Logistics
This includes scheduling appointments, arranging travel and accommodation, preparing itinerary plans, and communicating with providers to ensure all information is aligned.
Clinical advice is not provided; we coordinate all logistical and administrative elements around the clinical care delivered by external providers.
Book a consultation to discuss Travel & Off‑Island Logistics
