Compare waiting times and access private clinics quickly.
A growing network across key medical specialties.
Understand your options, costs, and next steps.
For patients who want managed, ongoing support.
Help arranging travel and appointments in the UK if needed.
Includes identifying appropriate screening packages, booking appointments, coordinating tests, and managing all admin communication. Clinical assessments and results are provided by the screening provider; we manage planning, logistics, and coordination.
Includes arranging same or next-day appointments, collecting patient information, and ensuring all relevant documentation is securely shared with the GP provider. Clinical advice is provided directly by the consulting GP; we coordinate access, scheduling, and admin support around the consultation.
This includes scheduling appointments, arranging travel and accommodation, preparing itinerary plans, and communicating with providers to ensure all information is aligned.
Clinical advice is not provided; we coordinate all logistical and administrative elements around the clinical care delivered by external providers.
Book a consultation to discuss Travel & Off‑Island Logistics
This includes requesting records, structuring them logically, ensuring required permissions are in place, and facilitating secure transmission.
We do not interpret or alter clinical information; our role is purely administrative and organisational.
Book a consultation to discuss Medical Records Collation & Transfer
This includes gathering relevant records, forwarding documentation, scheduling the consultation, and ensuring the patient has all necessary information before and after the appointment.
Clinical discussion, interpretation, or advice is provided solely by the clinician delivering the consultation.
Book a consultation to discuss Second Opinion Coordination (Admin)
Our role includes administrative support such as logistics, note‑taking, and helping the patient record next steps or action items. We do not participate in clinical decision-making or provide medical advice.
Book a consultation to discuss Appointment Escort (Virtual / In‑Person)
The report is anonymised and insight-driven, highlighting operational benefits, productivity gains, and recommendations for future optimisation.
No clinical data or interpretation is included - only non‑clinical metrics and administrative insights.
Book a consultation to discuss Annual Corporate Reporting Pack
Total Median wait time of patients currently in waiting from referral to treatment.
Our Virtual GP and Health Screening Service have same-day or next-day appointments available
The following support will be included across all Private Medical Insurance (PMI) services:
Here are just some of the specialties we can help with.
Patient Solutions supports faster access to a wide range of clinical services by reducing wait times and simplifying the healthcare journey.
We provide non-clinical healthcare navigation and concierge support, connecting you with trusted GPs, specialists and providers so you can access the right care quickly and confidently.
We have a simple 4-step process to enquire and get you in touch with the correct specialist.
Start by making a quick enquiry or selecting Core, Premium or Executive support. No referral needed, just tell us what you need help with.
Complete our secure online form with your details, symptoms, previous tests and insurance status (if applicable).
From there, you can select an available time using our booking link, or schedule directly with a member of the Patient Solutions team.
These introductory calls last 10–15 minutes and help us gain a true understanding of what you need and how we can best support you.
Our non‑clinical team reviews your information and matches you to the right specialty and the fastest available specialist, on‑island or off‑island.
We only work with clinicians who are part of our trusted network, and we provide guarantees based on past patient satisfaction surveys, ensuring you’re matched with specialists who consistently demonstrate strong performance, clear communication, and high‑quality care.
We provide a clear plan outlining your next steps, including appointments, diagnostics, insurance guidance, and any preparation needed before seeing your specialist.
Your pathway also includes full pricing transparency, clear costs for consultations, tests and treatments, along with any opportunities to reduce costs or compare options so you can make confident, informed decisions.
Patient Solutions is a non-clinical healthcare navigation service designed to guide you through Manx Care, private, and UK healthcare options – helping you access the right care, at the right time.
