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Free care plan icon

Free

care plan and quote

Assessment call icon

10 to 15 min

free assessment call

Fast response icon

Same day

enquiry acknowledged

No referral needed icon

No referral

needed to enquire

At Patient Solutions, we help Isle of Man patients access the right healthcare, at the right time, through a fully coordinated and patient-focused approach.

Three routes. One clear answer.

Most people on the Island have more than one way to get the care they need. Your care plan sets them side by side, so you can see the waiting times and costs of each before you decide.

Public healthcare icon

Public healthcare

Care through the public system. For some needs it is the right route, and we'll say so.

Private care on the Island icon

Private, on the Island

Private GP appointments, same day or scheduled, and specialists from our trusted network.

UK specialists icon

UK specialists

Access to trusted UK specialists, with virtual consultations to avoid unnecessary travel.

We compare waiting times and set out clear costs, so you can make a confident, informed decision.

Five steps. No surprises.

01

Send an enquiry

Use the enquiry form, WhatsApp or email. No referral needed.

02

Free care plan and quote

A personalised plan with your recommended pathway, options, estimated costs and timelines, free of charge.

03

Free assessment call

Where required, a 10 to 15 minute call with a local case manager on a weekday evening or at the weekend.

04

Choose your support

Pick the level of support that suits you: Core, Premium or Executive.

05

We coordinate it

Appointments, referrals, insurance guidance and travel, with one point of contact throughout.

Bring the question. We'll find the route.

A private GP

Same day or scheduled, by virtual appointment.

The right specialist

Matched to the right specialty and the fastest available specialist, on-island or off.

Diagnostic tests

Booked and coordinated around your consultation.

Private medical insurance

Guidance on using the cover you already have.

Off-island care

Travel and logistics arranged only when they're needed.

Your whole pathway

One point of contact, from first consultation to treatment and beyond.

Local. Independent. Non-clinical.

Patient Solutions is a healthcare navigation service built for Isle of Man patients. We are not doctors and we don't give medical advice. Our job is everything around the appointment: finding the right specialist, coordinating dates, explaining costs and insurance, and arranging travel when it's needed.

"Hello, I'm Carl. I founded Patient Solutions after seeing how difficult it can be for people to navigate healthcare when they're faced with uncertainty, long waiting times, or simply don't know where to turn next. Since COVID, I've worked extensively within private healthcare, helping patients access specialist consultations, diagnostics, treatment, and ongoing care. During that time, I've worked closely with consultants, hospitals, diagnostic providers, and private medical insurers, gaining valuable insight into how healthcare pathways operate and where patients often need the most support. Through reviewing specialists and services, coordinating patient pathways, and helping patients understand both self-pay and insurance-funded options, I've seen first-hand the difference that clear guidance and good communication can make. That's why I created Patient Solutions. Our role is to help you understand your options, connect you with trusted healthcare professionals, navigate private medical insurance where appropriate, and support you throughout your healthcare journey."

Carl Murray, founder of Patient Solutions

Carl Murray, Founder, Patient Solutions

Common questions

Is the assessment really free?

Yes. Your personalised care plan and quote are free, and so is the assessment call where one is needed. The plan sets out the cost of any consultations, tests or treatment, so you can decide what to do next.

Do I need a GP referral?

No referral is needed to make an enquiry. Where one is required later on, we handle it as part of coordinating your appointments.

Are you doctors?

No. Patient Solutions is a non-clinical service. We don't diagnose or give medical advice. Clinical care comes from the GPs and specialists in our network.

Will I have to travel to the UK?

Only when it's needed. Virtual consultations avoid unnecessary travel, and diagnostics can be completed locally where appropriate.

I have private medical insurance. Can you help?

Yes. Tell us about your cover and we'll guide you through using it.

When will you call me?

We acknowledge every enquiry the same day. Calls take place on weekday evenings after 5pm and at weekends.

Is this an emergency service?

No. In an emergency, call 999 or go to the Emergency Department.

Smoother, faster, fully connected care.

Send an enquiry. Your free care plan and quote follow, then, where needed, a free 10 to 15 minute call with a local case manager.

A non-clinical healthcare navigation service for Isle of Man patients. We do not provide medical advice, diagnosis or treatment. In an emergency, call 999.